If you are not completely satisfied with a product you may return it EXCHANGE/FOR STORE CREDIT ONLY. The product must be in its original condition, hang tags connected, not worn, washed or stained for a full 7 days from the date of delivery. We will issue you a store credit and all exchange will be charged $6.99 for shipping and handling fee.
*** Please note due to hygienic reasons thongs, swimwear bottoms and undies are not returnable.
If you have a product that you wish to return please follow these three easy steps.
Contact us to request a Return Authorization Number by e-mail in our contact page. Write or state your order number (found on your invoice), the item/s you are returning and the reason why (i.e. did not like, damage etc.). We will then e-mail you a return authorization number with details for return.
ALL RETURNS MUST BE SHIPPED WITHIN 7 DAYS FROM THE DATE OF DELIVERY. PACKAGES MUST ALSO INCLUDE A DELIVERY CONFIRMATION OR TRACKING RECEIPT IN ORDER THAT WE CAN VERIFY THAT THE ITEM WAS SHIPPED TO US. Upon receipt of the item/s, we will e-mail you a code that you can use on your next purchase.
NOTE: Items returned without an authorization may be returned at our discretion. In addition items returned without following the proper return procedures as outlined above are subject to an additional handling and restocking fee of 20%. We ask customers to follow the guidelines to ensure quick efficient and timely processing of your return and exchanges.
If you would like to exchange a product due to fit or for any other reason you may return it to us (in its original condition, not washed or soiled) for an exchange for a full 7 days from the date of delivery. You may return it for EXCHANGE. All exchange will be charged $6.99 for shipping and handling fee.
Jenny's Style always strives to keep all material used in the manufacture of our clothing in stock. Nevertheless, because of the made to order nature of our clothing items we will occasionally run out certain colors of material. If we receive an order and we don't have the material available, we will inform you by e-mail and give you the date when it will be shipped. If the time of arrival does not meet with your satisfaction you can then select an item that is in stock or cancel the order. If you ordered multiple items and 1 or more of the items you ordered are available we will ship those items to you and adjust your invoice removing the item/s that were not shipped and only charging you for what was shipped.
Shipping & Handling
All orders are processed immediately and shipped according to availability. Due to extremely popular demand, certain items may not be readily available. These items will be shipped immediately upon reception. Please allow up to 4 weeks for delivery
International Shipping costs may vary depending on order amount and time. One item usually has a flat rate of approximately 9dollars for international shipping.
Please email us for any questions about international shipping.
Jenny's Line websites and services use "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server.
Information Collection and Use
Jenny's Line requests and collects personal information like your name, address, telephone number, and email address. This can be done while you are visiting our forums, requesting support, and during the purchase process. We do not collect or save any credit card or other payment information. These information are only collected by our payment partners like Handango.com, Handster.com, and others. We do not have access to these information. We also track user traffic throughout our websites and services. We use this tracking information to optimize our websites and services and to make aggregate reports on traffic for our partners.
The information that we collect is necessary for us to fulfill your order, track the status of your order, and provide the best possible customer service. Jenny's Line from time to time, send newsletters and notices of special offers and product discounts. From time to time we may provide you the opportunity to participate in contests or surveys on our websites.
We will not give or sell your private information to any outside company for its use in marketing or solicitation. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.
Some Jenny's Line websites and services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Jenny's Line and the other company may receive information collected in conjunction with the co-branded services.